FREQUENTLY ASKED QUESTIONS
Train Crew Questions
Answers to Train Crew-specific questions can be found on the Train Crew FAQs page.
Account Help
To access information on signing up for job alerts, resetting your UP.jobs password, updating your email address, or finding help with identifying the email address associated with your UP.jobs account, click here.
Application Help
To find information on uploading application documents, editing a submitted application, reinstating a withdrawn application, and checking the application status, click here.
Referrals
Click here to find information on how to request and submit a referral.
Previous Employee
To access information on remembering your previous employee ID, eligibility for re-hire after an eliminated application, and retaining seniority when rehired into a craft professional position, click here.
Current/Furloughed Employee
To access information on applying for posted positions, and gaining access to apply for internal postings as a furloughed employee, click here.
Hiring Assessment
To access information on what to expect and how to prepare for the hiring assessment, how the assessment is scored, and how to address technical issues or request reasonable accommodations, click here.
Interviewing with Union Pacific
To access more information about interviewing, including pre-recorded interviewing, click here.
I received or accepted a Contingent Job Offer
To access more information on accepting a job offer, verifying employment and pay information, and updating bank and personal information, click here.
What is Involved in Pre-employment & Onboarding and how do I check my Status
After accepting the contingent job offer, candidates can anticipate receiving multiple emails from our third-party vendors who assist with pre-employment requirements. These emails will provide further instructions and guidance to help candidates successfully complete the necessary steps before starting their employment. For the onboarding process, candidates will receive an email with instructions to log into a separate Union Pacific system in order to complete their employee profile. Specific information about the pre-employment & onboarding processes can be found below.
To view the latest status of your pre-employment clearances, log into your UP.jobs account and access your application. Under the Job-Specific Information heading, you will find the latest status for each step of the pre-employment clearances.
IMPORTANT: Throughout the pre-employment steps, candidates will need their employee ID, which can be found in the welcome email received when accepting the contingent job offer. This ID will be necessary for completing various requirements with our third-party vendors.
Medical Assessment
Includes a health history questionnaire, a medical exam, a urine/drug screen, and a color vision exam, if applicable. The purpose of this assessment is to determine your ability to perform the essential functions of the job. Because many of our positions are highly safety sensitive, additional review may be needed by Union Pacific’s Health and Medical team. A representative from Health and Medical will reach out via email to request additional medical records, if needed. Submit all requested records as soon as possible to avoid delay. Watch the Union Pacific Drug and Alcohol Policy, Union Pacific Railroad has a comprehensive drug and alcohol policy, including randomly testing regulated and covered service employees as required by federal laws and regulations. Click here for more information on the medical assessment.
Background Check Investigation
Investigations will cover various areas, including prior drug & alcohol (DOT) history, driving history (motor vehicle reports), state, and federal criminal history, education, and more. Click here for more information.
Physical Ability Test (PAT)
This test evaluates an individual's capacity to safely carry out the physical tasks associated with the job. This test assesses a candidate's range of motion and involves activities such as pushing, pulling, and lifting various weights that simulate job-related tasks. This is not required for all positions. Click here for more information.
Onboarding Steps
These steps are specifically designed for our external hires. These steps include providing essential information to complete your employee profile, setting up banking details, reviewing and signing policies, and completing other necessary tasks. Note that the onboarding step is conducted in a separate system from UP.jobs. Click here for more information.
My Status is "Cleared to Start"
To learn more about what "cleared to start" or "confirmed start date" means, when you can give notice to your current employer, and what "cleared to start alternate" signifies, click here.
I Have Accepted a Craft Professional Position
To learn more about qualifying for railroad retirement benefits, vacation, medical, dental and vision insurance, parental leave, union dues, seniority, and furlough status, click here.