What does it mean that I have received a Contingent Job Offer?
ANSWER: Employment with Union Pacific is contingent on the timely and successful completion of all pre-employment requirements. While you may have a tentative start date, you will not be able to begin working until you have received clearance for all pre-employment steps, completed all onboarding requirements, and received a "Confirmed Start Date". If you are currently employed, please refrain from giving notice to your employer until all clearance steps are complete.
I am having trouble accepting the job offer. What should I do?
ANSWER: If you encounter difficulties while accepting your job offer, please create a ticket and describe the error message you received including any relevant screenshots. To assist us in addressing your inquiry promptly, please include your Employee ID, Candidate ID, and/or the email address associated with your UP.jobs profile. Providing these details will help us resolve any issues effectively.
If you have accepted a job offer with Union Pacific but have not received any information on how to complete the pre-employment steps READ THIS.
ANSWER: Follow these steps:
1) Check your email inbox, including your junk/spam folder, for an email from Donotreply@successfactors.com. This email will be sent to the email address you provided in your application.
2) Second, check for an email from SAP@UP.com, as there may be an error with the information you entered while accepting the job offer.
3) If you do not find either email, please create a ticket and provide a detailed description of any error messages you encountered and include screenshots if possible. Don't forget to include your Employee ID, Candidate ID, and/or the email address associated with your UP.jobs profile. Providing these details will allow us to address your inquiry promptly and effectively.
How can I verify my Union Pacific employment and pay?
ANSWER: If you are currently employed or undergoing training at Union Pacific, you can obtain employment and pay verification through experianverify.com or by calling 1-404-382-5400. However, if you have not yet started work with Union Pacific and require pay verification for purposes such as a mortgage or apartment rental, please create a ticket.
How do I update my personal information if I found an error (address, phone number, etc)?
ANSWER: Once you begin working at Union Pacific, you can update specific personal information through the SAP ePayroll system. However, if you need to make any data corrections before your employment starts, please create a ticket for assistance.