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Mgr II, Employee Assistance Program

Date:  Sep 8, 2026
Location: 

CHICAGO, IL, US, 60000

Reference Number:  5234 
Department: Human Resources 
Closing Date:  09/15/2026
Job Level: 18
The salary range for this position is 85,500-142,500.  

 

Note: It is your responsibility to ensure accurate and updated information is provided when applying for this position. Be sure to add/modify your work history prior to submitting your application.

Description

Mental health and wellbeing along with substance abuse challenges are by nature unpredictable, complex, frequently chronic and emergent in nature. The Manager II Employee Assistance Program (EAP) is responsible for helping lead critical initiatives of Union Pacific's EAP. The EAP team assists with helping support the safe and efficient operations of the railroad through program initiatives and interactions helping with highly sensitive issues such as substance abuse, mental health and wellbeing, employee suicide, employee fatalities at work and home and employee loss of employment due to failed drug or alcohol tests.  Primary responsibilities of this position include EAP case management, critical incident oversight, and continuous improvement case management initiatives for employees who are considered in the status of conditions of employment governed by FRA guidelines and Union Pacific's medical guidelines. These functions are essential in contributing to the safety and health of the workforce and the public. The EAP team provides on-call support services 24 hours a day 365 days a year. This role will challenge your professional skillset in varied ways and reward the person who can bring sensitive and timely communications, program enhancements, problem-solving, and teamwork to the job every day.

Accountabilities

  • Apply clinical judgement with case management and return to work of substance abuse cases as mandated by licensure and applicable code of ethics.
  • Assist with client emergency situations, including short-term problem resolution services, where appropriate, and refer clients for ongoing intervention as needed.
  • Consult with management and labor representatives to resolve employee job performance or behavioral concerns and recommend solutions to implement.
  • Help coordinate and provide critical incident support and arrange professional services and response when needed, including debriefings and psychiatric trauma care.
  • Implement and maintain FRA required regulations for drug and alcohol.
  • Rotate with team to provide on-call support services 24 hours a day 365 days a year regarding emergent employee needs.
  • Manage/lead EAP special projects-with Tech, Drug & Alcohol, Health & Medical Services.
  • Collaborate with internal and external entities; Drug and alcohol testing, Labor Relations, operating managers, union reps, Health and Medical, FRA, RRB, National Health Welfare, and insurance providers.

Qualifications - Required

  • A Master of Psychology, Human Development, Social Work, Counseling or closely related degree.
  • Fully Licensed behavioral health professional, including Licensed Clinical Social Worker (LCSW), Licensed Clinical Psychologist, Licensed Mental Health Practitioner (LMHP), Licensed Professional Counselor (LPC), or equivalent independent clinical license.
  • Minimum of 2 years of clinically licensed work experience in the behavioral health field.

Qualifications - Preferred

Physical and Mental Job Requirements

Work Conditions

  • Rotate with team to provide on-call support services 24 hours a day 365 days a year regarding emergent employee needs.

What we offer:

  • A strengths-based, engagement-focused, and performance-oriented culture
  • Ongoing learning, development, and Educational Assistance (including little to no out-of-pocket cost for online and in-person courses at the University of Nebraska at Omaha and Metropolitan Community College)
  • 401(k) with 100% match up to 6%, plus additional automatic 3% (contribute 6% and UP will contribute 9% [6% + 3%])
  • Employee Stock Purchase Plan with 20% match up to 5%
  • Medical, dental and vision insurance, company-paid disability, life, and AD&D insurance
  • Health Savings Account (with company contribution) Dependent Care Savings Account and Transportation Spending Account
  • Wellness and Employee Assistance Programs
  • Adoption/Surrogacy Assistance, paid Maternity and Parental Leave
  • Competitive compensation including eligibility for annual merit, bonus, and equity programs dependent on job level and personal and company performance

Union Pacific strives to attract all available talent. We are committed to creating an environment where all people can be their best, personally and professionally, as we remain a merit and performance-based company.

The final salary of the selected candidate for this role will be set based on a variety of factors, including but not limited to, experience, education, specialty and training. This position also includes additional compensation and benefits offered by Union Pacific.

This position is eligible for participation in the Union Pacific Annual Compensation Program. This is a pay-for-performance program which administers annual salary adjustments, cash incentive bonuses and stock equity as determined by individual performance, company performance and program guidelines. Additionally, this position is eligible for health and welfare benefits, retirement, financial planning benefits and paid and unpaid leave. For more information regarding Union Pacific’s nonagreement employee benefits, please visit our management benefits page.

Culture

Union Pacific strives to attract all available talent. We are committed to creating an environment where all people can be their best, personally and professionally, as we remain a merit and performance-based company.

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