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Crew Dispatcher

What Will You Do?

  • You'll be part of the team that calls our conductors and engineers to work, in accordance with their labor agreements.
  • You'll coordinate with a variety of Union Pacific operating customers to resolve problems when they arise.  This may involve gathering information, diagnosing customer needs and conducting research to quickly find solutions.
  • Since dispatching is a 24-hour/day, 7 day/week, and 365 day/year department, you will be assigned non-standard hours, including overtime, variable shifts, nights, weekends and holidays.   

What Will You Learn? 

Candidates will go through a 6- to 8-week paid training period in Omaha, Nebraska where you'll learn how the operations of how our railroad works.  You'll become adept at using the internal computer systems to fill train crew openings in an area while using time management and customer service skills to maximize your effectiveness.  

Once you complete training, you start to learn some of the various territories throughout our vast network.  Each area has it's own unique challenges and rules that must be mastered to become successful.  Shifts and territories will be awarded based on union seniority.   


  • You must be at least 18 years old.
  • A high school diploma or equivalent is a must, with some college experience preferred.
  • You must possess a high level of professionalism, strong problem-solving and research skills, and excellent computer skills.
  • The job requires working a variety of shifts, including weekends and holidays.
  • You must pass a Clerical Test Battery exam (see sample) to be considered for an interview.


As a newly hired Crew Dispatcher, you can expect to earn around $246.86 per day. Your pay will increase incrementally over three years to the full Union negotiated rate of $290.42 per day.  Future pay and increases will depend on Union-negotiated agreements. 

Potential Career Path:

Crew Dispatcher Career Path

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